The digital transformation of processes in Polish enterprises is definitely accelerating. Plain IT is no longer enough to improve sales results or achieve better profitability than the competition. This subject has been discussed by the Harvard Business Review Polska in their featured article “Procesy czekają na digitalizację” [Eng. Processes awaiting digitization] (Edition no. 193/2019, Read Professional’s Anna Kurczewska-Formela’s perspective on what digitization and process optimization look like from a personnel consultancy agency’s perspective.